HOW CAN I USE THE REPLAY OR CATCH-UP FEATURE ON MAG?

Do you want to watch your favorite shows from yesterday? The replay or catch-up feature on your MAG box lets you do just that. This guide will show you how to use it. We will also help you fix common problems. Let’s get started.

How to Find and Use Catch-Up on Your MAG Box

Using catch-up on a MAG box is simple. Follow these steps.

Step 1: Turn on Your MAG Box

Make sure your MAG box is connected to the internet. Turn on your TV and select the correct HDMI source.

Step 2: Go to the TV Guide (EPG)

Use your MAG remote. Press the

“EPG”

or

“Guide”

button. This opens the electronic program guide.

Step 3: Look for the Catch-Up Symbol

In the TV guide, look for programs with a special symbol. This is often a

clockwise arrow

or the word

“Catch-Up”

. This symbol means the show is available for replay.

Step 4: Select and Watch Your Show

Use the arrow keys on your remote to find a show with the catch-up symbol. Press

“OK”

or

“Enter”

on it. A menu will pop up. Select

“Play from beginning”

or

“Watch Replay”

. Your show will now start.

Fixing Common Catch-Up Problems on MAG

Sometimes, the catch-up feature does not work. Here are common problems and how to fix them.

The Catch-Up Symbol is Not There

If you do not see the catch-up symbol, here is what to check:

• 
  Check Your Subscription:
  
  Contact your IPTV provider. Ask them if your plan includes the catch-up feature.
• 
  Update Your Portal:
  
  Sometimes, you need to refresh your service. Go to
  
  Settings > System Settings > Servers
  
  . Click “Update portal” or “Restart portal”.
• 
  Check the Date and Time:
  
  Wrong time on your MAG box can break the guide. Go to
  
  Settings > System Settings > Time
  
  . Set the time zone correctly and enable “Synchronize with server”.

Fixing a Black Screen or Error on Replay

Do you get a black screen or an error when you try to watch replay? Try these steps.

1. 
   Restart Your MAG Box:
   
   Unplug the power cord for 30 seconds. Plug it back in. This fixes many small problems.
2. 
   Clear the Cache:
   
   Go to
   
   Settings > Applications > Cache
   
   . Select “Clear cache”. This cleans temporary files.
3. 
   Check Your Internet:
   
   A slow internet connection can cause a black screen. Run a speed test on another device. You need a stable connection for catch-up to work well.

Solving Audio Issues on Catch-Up Playback

Is the video playing but there is no sound? Or is the audio out of sync?

• 
  Check the Audio Track:
  
  Press the
  
  “AUDIO”
  
  button on your MAG remote while the show is playing. A menu will appear. Try selecting a different audio track.
• 
  Restart the Playback:
  
  Stop the show. Go back to the guide and select it again. Sometimes it just needs a fresh start.
• 
  Check HDMI Connection:
  
  Make sure the HDMI cable from your MAG box to your TV is plugged in tightly at both ends.

How to Set Up Your MAG Box for Catch-Up

If you are new, you need to set up your MAG box correctly first. Follow this simple setup tutorial.

Basic MAG Box Setup Tutorial

1. 
   Connect to Internet:
   
   Use an Ethernet cable for the best connection. Plug it into the back of your MAG box and your router.
2. 
   Connect to TV:
   
   Use an HDMI cable to connect your MAG box to your TV.
3. 
   Turn On and Configure:
   
   Turn on your MAG box. You will be asked for a portal URL. This is provided by your IPTV service. Enter it carefully.
4. 
   Load the Portal:
   
   After entering the URL, the portal will load. This gives you access to live TV, the guide, and catch-up.

Conclusion: Enjoy Your TV on Your Time

Using the replay or catch-up feature on your MAG box is easy. First, find shows with the catch-up symbol in the guide. If you have problems, check your subscription, restart your box, or clear the cache. Always make sure your MAG box is set up correctly with the right portal URL. Now you can watch TV on your own schedule. Enjoy your shows!