ix MAG IPTV Black Screen – Quick & Easy Guide
🔍 Why Is My MAG IPTV Box Showing a Black Screen?
A black screen on your MAG box can be caused by different issues:
✔ Firmware bugs or outdated software
✔ Wrong video settings (PAL/NTSC issue)
✔ Bad HDMI connection or TV input settings
✔ Weak or unstable internet connection
✔ Overheating or power supply problems
✔ IPTV portal issues
If your MAG box turns on but only shows a black screen, follow this guide to fix it.
🛠️ Step-by-Step Fix
🔹 Step 1: Restart the MAG Box
🔄 Start with the easiest fix:
1️⃣ Turn off your MAG box and unplug it.
2️⃣ Wait for 30 seconds.
3️⃣ Plug it back in and turn it on.
If the screen is still black, try Step 2.
🔹 Step 2: Check HDMI & TV Settings
🖥️ Make sure your TV and MAG box are connected properly:
✔ Try a new HDMI cable.
✔ Change HDMI ports on your TV.
✔ Make sure your TV input is set to the correct HDMI port.
✔ Test the box on another TV if possible.
If there’s still no picture, move to Step 3.
🔹 Step 3: Change PAL/NTSC Settings
📺 Wrong video settings can cause display issues. Switch between PAL and NTSC:
1️⃣ Turn off the MAG box.
2️⃣ Hold the "Menu" button on the remote.
3️⃣ Turn the MAG box back on while holding "Menu".
4️⃣ The BIOS settings screen should appear.
5️⃣ Find Video Output settings and switch between PAL and NTSC.
6️⃣ Save the settings and reboot.
Still black? Move to Step 4.
🔹 Step 4: Check Your Internet Connection
🌐 If your MAG box connects but channels don’t load, it could be an IPTV portal issue.
✔ Restart your router and modem.
✔ Switch from WiFi to Ethernet (wired connection is more stable).
✔ Go to Settings > Network and check if an IP address is assigned.
✔ Set Google DNS (8.8.8.8 and 8.8.4.4) in network settings.
Still not working? Move to Step 5.
🔹 Step 5: Update or Roll Back Firmware
📡 Software bugs can cause black screen problems.
How to Update Firmware:
1️⃣ Go to Inner Portal (press Menu during boot).
2️⃣ Open Settings > Software Update.
3️⃣ If a new update is available, install it.
How to Roll Back Firmware (If Issue Started After an Update):
1️⃣ Go to Inner Portal > Settings > Software Update.
2️⃣ Turn OFF auto-updates.
3️⃣ Select a previous stable firmware version and install it.
Still having issues? Move to Step 6.
🔹 Step 6: Clear Cache & Reset Portal
⚡ Corrupt cache data can cause IPTV channels to fail.
How to Reset Portal & Clear Cache:
1️⃣ Go to Settings > System Settings > Software Update.
2️⃣ Select Clear Cache / Reset User Data.
3️⃣ Restart the box and enter your portal URL again.
If it’s still black, move to Step 7.
🔹 Step 7: Check Power Supply & Overheating
⚠️ Overheating or power problems can cause black screen issues.
✔ Use the original power adapter (cheap replacements can cause issues).
✔ Unplug the box and let it cool for 10 minutes.
✔ Keep it in a well-ventilated place, not inside a cabinet.
Still no fix? Move to Step 8.
🔹 Step 8: Factory Reset (Last Resort)
🚀 If nothing works, reset everything:
1️⃣ Turn off the MAG box.
2️⃣ Hold the "Menu" button while turning it back on.
3️⃣ Select Factory Reset.
4️⃣ Re-enter your IPTV portal URL and settings.
This erases everything, so use it only as a last resort.
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